I choose to believe in the possibility of communicating with the dead. And I agree with your friend who says it brings her comfort. I have been speaking to a medium who is a friend of my sisters for the last 8 years since my husband passed. She doesn’t do it for money. The main reason her readings have been believable is her comments sound like things my husband would say. I know there is no way to prove whether or not she is actually communicating with my husband but I choose to believe in the possibility. I’ve also paid for one reading by someone else and it didn’t feel as real.
I believe my husband and I are connected in a way that goes beyond the physical and I still feel that connection. Believing in the be possibility that he is still present in some form brings me great comfort.
I also believe that there are scammers out there so I just encourage people to have a healthy dose of skepticism.